Branch Administrative Assistant in Elgin, IL at Heritage-Crystal Clean, LLC.

Date Posted: 11/14/2019

Job Snapshot

Job Description

Heritage-Crystal Clean (HCC) is a publicly traded company that continues to be a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. HCC offers competitive compensation, excellent benefits, and opportunities for advancement.


Purpose: The Branch Administrative Assistant will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company’s phone line, fielding customer questions, and routing/distributing calls accordingly.


Essential Duties:

  • Processing (data entry) of branch paperwork
  • Direct contact with field personnel from branch locations
  • Answer customer inquiries
  • Become knowledgeable with a variety of field concepts, practices and procedures
  • Meet weekly processing goals
  • Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
  • Accurate routing and distribution of incoming customer phone calls
  • General office duties

Job Requirements

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Core Competencies & Specific Skills:

  • Team player who is friendly, personable and enthusiastic
  • Ability to prioritize and meet deadlines
  • Strong communication skills
  • Strong work ethic
  • Reliability
  • Good number aptitude
  • Above-average computer skills (Microsoft Excel, Word, and Outlook)


Work Experience:

  • 2-4 years of business or customer service experience
  • All applicants must pass the company paid substance abuse screening


Education, Certificates, Licenses, or Designations:

  • High School Diploma or its equivalent



  • Medical and Dental
  • 401K
  • Competitive salary
  • Paid time off
  • Short-term disability
  • Life and accident insurance
  • Advancement opportunities
  • Employee Stock Purchase Plan