IT Systems Administrator in Elgin, IL at Heritage-Crystal Clean, LLC.

Date Posted: 7/14/2020

Job Snapshot

Job Description

Systems Administrator Role


The System Administrator must have a deep and broad knowledge of servers, storage, virtualization technologies, networks, and security best practices.  Primary responsibilities include but not limited to daily maintenance and configuration of systems, networks, email, IT security and various other components integrated within HCC’s IT Infrastructure.


  • Proactively maintain servers, storage, network, virtualization and system applications ensuring high availability and acceptable performance levels of mission critical systems.
  • Maintain, monitor, and support WANs, LANs, VLANs, VPNs, Wireless Systems, and P2P networks.
  • Maintain, monitor, and support UTM platform, email security.
  • Maintain, monitor, and support VOIP and telecommunications systems and circuits.
  • Analyze, resolve, and document incidents.
  • Administer, maintain, and monitor system backups.
  • Manage and maintain MDM Solution (Apple iOS).
  • Patch management of OS, applications and network devices.
  • Monitor and respond to requests received through the Helpdesk ticketing system in a timely manner.
  • Perform regular audit of critical tasks and processes.
  • Troubleshoot hardware and system issues, coordinate and collaborate with appropriate personnel within or outside the organization, documentation of problems and resolutions.
  • Responsible for capacity and performance planning.
  • Develop procedures, documentation and maintain security related policies.
  • Participate in business continuity planning and implementation.
  • Provide leadership in planning and implementation of projects.
  • Monitor IT Infrastructure through monitoring tools and provide regular KPI reports.
  • Effectively communicate and work with every level of employee from general end users to high level managers and principals as well as customers and vendors.
  • Perform other duties as assigned by management.

Job Requirements


  • Minimum of 5 year’s experience in systems and networking administration role required.
  • Associate or Bachelor’s degree in Computer Science, Information System or other related fields.
  • Advanced knowledge of Active Directory, Windows Server, VMWare, O365/M365, Azure, Linux, backup and replication platforms (such as Cohesity, Zerto), Group Policy and security concepts.
  • Advanced knowledge and experience with Fortinet and Cisco switches and routers as well as various networking protocols. Certifications preferred.
  • Experience with managing ShoreTel or other VOIP phone Experience with Disaster Recovery planning, testing and implementation.
  • Strong organizational, analytical and planning skills.
  • Experience with scripting and automation tools

Must be willing to undergo a background check in accordance with local laws and regulations.